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Orders
Below are some of are common questions about orders
How do I place an order?
You can simply select your desired product, choose size, and click "Add Cart". Checkout to complete the order and fill your details.
Can I modify or cancel my order after placing it?
If your order is not yet processed, contact our customer aid team immediately. Once sent, changes or cancellations are not possible.
I did not find a confirmation message. What should I do?
Please check your spam or promotion folder. If it is still missing, reach our aid team with your phone number or email.
Shipping and Distribution
Below are some common questions about shipping and distribution
Do you offer nationwide delivery?
Yes, we all distribute in Pakistan including major cities and remote areas.
How long does delivery take?
Delivery usually takes 3 to 5 working days. There may be some delay during holidays or new collection launch.
What is the shipping fee?
Shipping fees may vary depending on your location and order size. The exact cost is calculated in checkouts.
Can I track my order?
Yes! After sending your order, you will get a tracking number via SMS or email.
Returns and Exchange
Below are some common questions about returns and exchange
What is your return policy?
We accept returns within 3 days of delivery for unused, unwanted items with original tags and packaging.
Can I exchange an item for a different size?
Yes, exchanges of size are possible within the return window. Please make sure the item is in the original position.
Are refunds available?
Currently, we only offer exchanges. Refunds are not available at this time.
Payment
Below are some common questions about payment
What methods do you accept?
For now we only accept Cash on delivery (COD)
Is online payment safe on your website?
Yes, we use safe payment gateway to always be your information.
Product
Below are some common questions about product
Are your products perfect for size?
Our products are designed for standard Pakistani sizes. We recommend checking our size guide available on each product page.
Are clothes made locally?
Yes, all items are made proudly in Pakistan, which is a combination of local craftsmanship with international style.
Will the products sold will be restored?
Some items are limited versions, while others can be restored. Follow us on social media to stay updated.
Do you regularly launch new collections?
Yes, we release seasonal collections and exclusive drops throughout the year. , Aid and support.
Do you provide size aid or style guidance?
Yes, feel free to convey us messages to help or shape the recommendations based on the preferences of your style.